Routespring offers a flexible travel approval system to meet your organization’s unique needs. One such customization is the ability to configure multi-level travel approval workflows, available upon request through your assigned Customer Success Manager.
By default, Routespring uses a simple and efficient single-level approval process. If your organization requires a more complex approval structure, we can enable multi-level approval based on your internal policies—only after a consultation with your Customer Success Manager to ensure it’s the right fit.
While multi-level approvals offer more control, there are limitations that should be considered:
Booking delays: Each additional approval step adds time to the process, which can delay ticket issuance.
Fare increases and availability issues: Flight fares and hotel availability can change rapidly. Delays from multiple approval layers often result in higher prices or sold-out options.
Poor travel experience: These delays can lead to frustration for travelers and missed opportunities to secure optimal travel options.
For this reason, we recommend enabling multi-level approvals only if absolutely necessary.
Most Routespring customers benefit from a single-level approval process, which offers several advantages:
Faster approvals – Quick approvals mean bookings can be completed in a timely manner.
Better pricing and availability – Reduces the risk of price hikes or losing out on preferred travel options.
Fare hold support – Where applicable, Routespring can hold flight fares for up to 24 hours to help minimize price and availability changes.
If you're unsure about the best approval structure for your organization, your Routespring Customer Success Manager is here to help. We’ll guide you through the pros and cons to make sure your team gets the best possible travel experience.